(UPDATE: I now have a more thorough 787 Dreamliner review for a nice, long US-to-Japan flight.) By now, just about every elite blogger has scored a free ride on the 787 Dreamliner. But what’s the Boeing wunderflugzeug like for a regular guy who pays for a cheap seat? Find out!
How I Caught a Flight
I needed to be in Chicago, and I was on my own for the flight. I could’ve caught a direct flight on any number of airlines, but I picked United Airlines since it flies a 787 Dreamliner from Houston to Chicago O’Hare. I paid marginally more for the flight than I would have for a direct flight. But hey … I had to find out what’s up with the 787 Dreamliner. (If you want to fly the Dreamliner, check this list of airlines and routes using the 787.)
Step 1 involved a flight on an Embraer regional jet from Phoenix next to a couple of guys who sounded exactly like Boomhauer from King of the Hill. The flight had a particularly good flight attendant. This is just a small thing: She saw that I emptied the tiny cup of water from the beverage service into my 24-ounce sports bottle – and she offered to give me a second cup. I thanked her, but said I didn’t want to hog all the water. She promised to return if she had some left over. She stopped by awhile later and topped me off. Again, it’s just a small thing. But it was a nice thing to do.
Boarding the Future of Aviation?
The 787 Dreamliner will catch your eye if you have any interest in design at all. Its nose is sleek. The wingtips rake up, but are not quite as dramatic in person. The engines are huge. The total package just looks modern and built to fly.
When I boarded, there was a “new plane” smell along with a very J.J. Abrams-era Star Trek flavor to the interior – clean white bulkheads, soft-colored lighting, smooth lines everywhere, a touch-screen on-demand entertainment system. I had to pass through first class on my way back. I got a bit envious, but I think the main cabin is the real test of any airplane or airline.
I noticed the on-demand system had a USB port – I presume you could charge gadgets from it. A label on the seatback said there was another outlet between the seats. I couldn’t find it, but I didn’t look very hard (a more thorough search may have seemed creepy to my neighbor).
Oh, and how ‘bout those big windows? The 787 Dreamliner windows are notably bigger than any airliner window. It makes it easy to gaze out the window – especially for tall guys. The dimmer function is cool, too: Rather than a window shade to pull down, there’s a button to control the window’s opacity. Nice!
What about comfort? Well, my 34-inch inseam legs had a good bit of distance from the seat next to me. The adjustable head rest was also a nice touch. I managed to fall asleep for awhile and woke up refreshed.
Getting in the Air
The calm, automated voice for routine announcements adds to the Star Trek flavor of the 787 Dreamliner.
Then there’s the engine start and its high-pitched, electronic-sounding whine. It’s noticeable – but even sitting in the first row forward of the wing’s trailing edge, I could hear every word my two neighbors said to each other (Every.Single.One.Of.Them.).
Boeing has a lot to say about one aspect of the 787 Dreamliner: its carbon fuselage allows it to have more humidity, plus the air pressure feels more like 6,000 feet rather than the 8,000 feet of most other airplanes. As much as I like flying, my head often feels fuzzy after flying. I had none of that feeling when I landed – I’d love to see if this holds up on a longer flight.
The beverage service was pretty efficient. The cabin crew was nice enough – nothing to stand out either way.
I didn’t get up to wander the cabin, so there’s one crucial bit of long-haul knowledge I didn’t acquire: Does the 787 Dreamliner have a place to refill water bottles like the Qantas 747 and the Asiana Airlines 777? I love being able to refill on my own during intercontinental flights.
What About Those Problems?
The 787 Dreamliner has had some niggles. But think about this: What if the 747 or DC-10 launched during an age when the news cycle never ends and every disgruntled customer could use social media as a cudgel against any perceived wrong? Yeah – it would be a lot like what the Dreamliner is going through.
The 787 Dreamliner and its technology will change the way we fly in some small but important ways. More fuel efficiency is good for the airlines. Lower carbon emissions benefit us all. And more comfort in the cabin is great for the passengers.
I’d happily sign up for a Dreamliner flight again knowing everything it’s gone through, whether it’s headed to Albuquerque or Auckland.